St James's Auctions is committed to protecting and respecting your privacy.
This policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If the policy does not answer your questions, please contact us using the details below.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information that you provide via telephone, post, fax or email or by filling in forms on our websites www.stjauctions.com and www.stjauctions.auctionmobility.com. This includes information provided at the time of registering to use our site, placing bids through our sites, subscribing to receive email updates, or completing an online form on our site. We may also ask for and collect information when you report a problem with our sites
If you contact us, we may keep a record of that correspondence
Details of your visits to our sites including, but not limited to, time, location data, your IP address, browser and operating system. This is statistical data about our users' browsing activity and does not identify any individual
We may store information on your collecting interests so that we can inform you of relevant products and services
HOW WE USE YOUR INFORMATION
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes, eg. through opting-in for marketing communications when you register with us
If you provide information to us regarding your interests we may send you content that we believe may be of interest to you based on this information. We do not share this information with any other third party
To carry out our obligations arising from any contracts entered into between you and us
To notify you about changes to our service
To supply certain third parties with the required information for the purposes of payment (eg. card details) or shipment of goods and catalogues
We may identify you by using a cookie file which is stored on the hard drive of your computer.
Cookies enable us to:
Estimate our audience size and usage pattern
Store information about your preferences and allow us to customise our site according to your individual interests
Remember your session identification, thereby maintaining your session while you are logged in to our site
All of our card transactions are processed securely through our bank, Barclays plc. We do not store your credit/debit card information ourselves.
YOUR PERSONAL DATA
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping your password confidential. We will never ask you to disclose your password unless in exceptional circumstances (eg. if you have forgotten your password and want us to help you retrieve it) and we ask you not to share your password with anyone.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties or to our suppliers, where necessary (eg. courier services delivering your auction purchases)
In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets
If St James's Auctions is acquired by a third party, personal data held about our customers will be one of the transferred assets
We may disclose your data to third parties if we are under a duty to comply with legal obligations, or to protect the rights, property or safety of St James's Auctions, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction
Our site may, from time to time, contain links to and from the websites of auctioneers, industry associations, our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
At any time, you can:
Ask us not to use your personal data for marketing purposes
Request details of the information we hold about you
Change your data or request to have your it removed entirely
To do this, contact us at:
St James's Auctions
10 Charles II Street
London SW1Y 4AA